We orchestrate the ideal infrastructure to produce the best video and audio possible for your videoconferencing events. Our system designers work closely with your end users to define their needs and expectations, and then collaborate directly with the project architects, engineers, interior designers, furniture vendors, wiring contractors, and all the experts who contribute to creating your videoconferencing experience. We understand that AV is only part of the construction and build-out process, so we provide field verification services to confirm that the infrastructure has been properly installed according to specification. We often save clients time and money because, from the start, we help them take into consideration crucial AV requirements in the base building designs.
Analysis and Synthesis for Optimal Effect
We create detailed CAD files (computer-aided designs), “blueprints” of your power circuits, outlets, voice and data wiring, lighting solutions, acoustical treatments, fixtures, and AV furniture such as tables, credenzas, lecterns, and podiums. Then we analyze our CAD drawings to assure that the video system will have optimal sight-lines, image size, camera placement, and that room lighting, dimming, and zoning will not conflict with external light sources and will work for all types of media. Finally, we do extensive testing and commissioning to optimize both audio and video performance.
Our designers plan for exceptional audio quality for both video and phone conferencing. They carefully analyze every space for its acoustical, ergonomic, and functional characteristics. Then they design the system using industry best-practice guidelines for optimum microphone pickup, gain before feedback, acoustic echo cancellation, high speech intelligibility, and exceptionally smooth loudspeaker convergence.
To design your control system touch panels, we work in close collaboration with end users so that the graphic interface is consistent with their skills, expectations, and experience. We have found that the pixels on the touch panels are just as important as the ones that appear on the videoconferencing screens. A well-designed control touch panel experience results in easy and fast adoption by your end users, giving you faster return on investment.
Training and Support for Fast ROI
Once installation is complete, we provide extensive end-user training so that your people can easily take full advantage of all the features that your new AV system offers. We usually give multiple training sessions especially designed for various types of end users, from power users to system administration staff, and during training we distribute handouts and quick-start guides. Finally, we provide the client with a complete, detailed project record, which includes drawings, end-user and administrator manuals, data sheets, software configurations, and equipment details such as make, model, serial number, software version, IP address, MAC address, and location, to name but a few salient specifications.
We support what we sell, install, and integrate and keep detailed job records in electronic format so that all of our support technicians can assist you quickly and efficiently via our toll-free support line if and when the need arises. If your AV system was installed by another integrator, we can still troubleshoot the system functions for you. We often find that the hardware is acceptable but the configuration and commissioning of the systems need attention to produce best results.
We make a point of providing you with the Crestron programming source code. This allows you to take complete ownership of your system. Other vendors release only compiled code, which you cannot edit, so you are forced to return to them if you want to modify your system. We take pride in offering our clients the best value possible and strive to build relationships that are both lasting and mutually fruitful. Please feel free to ask for our long list of recent references from happy clients.
AV Context IntegrationGuidance with Furniture, Lighting, Color, Acoustics, and Raceways
All of these contribute to creating the context for the kind of videoconferencing experience you envision. We offer counsel on how to build careful coordination between the technical systems and the physical space that supports...
The System Program ReportCreating this document with clients before starting a project helps to establish precisely what solutions they need and what the project budget will look like, so when the project is completed, the only surprises they encounter will be pleasant ones.
Once we’ve met with a client, either in person...
AV System Design DrawingsOnce you sign off on the plans for your new videoconferencing system as described in the System Program Report, we take action on your approval and produce construction-ready drawings. A typical set will include:
AV-00 Title Sheet, which shows project team contact information, the overall...
Tech-ready Conference TablesSee an array of specialized conference tables from Audio Visual Furniture International (AVFI, formerly VFI). This solidly-built furniture was designed with connectivity in mind. Bretford's Guide, below, presents a variety of AVFI's solutions and the many floor plans they make possible. We have...
Pan/Tilt/Zoom Camera Integration and Extension SolutionsWe recommend extension kits by Sound Control Technologies. They deliver power, control, impulse response, and video over Ethernet-suitable dual CAT5e or CAT6 cabling of up to 300 feet. We have used these kits in multiple projects when standard Ethernet cabling over extended distances was the most...
Anti-Vibration Camera MountsAll our anti-vibration devices use a proprietary Visco-Elastic Polymer that flows like a liquid under load. Combining this fast-reacting, high-energy motion absorption with a nearly faultless, long memory guarantees that this polymer will outperform and outlast any other material, including any...
Lighting 101 for Presentation and Telepresence SpacesBoth presenters and participants want to see and be seen in the best possible light and also want to be able to see their notes and handouts. Lighting for videoconferencing is crucial but can be much simpler to manage than it may seem. With the proper fixtures, dimming, and zoning, it’s easy enough...
Background Color 101In videoconferencing, as in television production, having the right background colors on camera greatly improves the picture quality. Funnily enough, color is often overlooked, but it can make all the difference in the viewers' experience. We have found that certain color formulas make especially...
Architectural Finishes 101Here are some tips to consider when choosing finishes for your videoconferencing setting. Wall finishes should have a light reflectance value (LRV) of approximately fifty percent. Wood, fabric, or painted surfaces should be low or no gloss. Avoid shiny metals, such as brushed steel, aluminum...
Conduits—Low Voltage Systems CoordinationThis white paper by one of our AV System Designers discusses how the work of the various design and construction specialists coordinate to produce an ideal videoconferencing site. The paper addresses the technical details of infrastructure issues, including:
The Right Floor BoxesYour architect, electrical engineer, and electrical contractor will need to know about the kind of floor boxes that will best support your new videoconferencing system.
Wherever power, data, and AV wiring converge, they must not interfere with each other. All three come into play in...
Acoustical Door Treatments for PrivacyTo enhance speech privacy in presentation spaces, make a small investment in simple acoustical treatments for your solid-core wood doors. This will reduce the likelihood that your videoconferencing and presentations will be heard in the hallways and around the doors. Solutions include:
Acoustical Wall Treatments for QuietAll too often, environmental noise can disturb an otherwise excellent meeting site, whether due to poor wall construction or myriad other causes. If you hear HVAC systems, nearby elevators, restrooms, highways, or airports, acoustical wall treatments offer a low-cost solution to quiet the...
Sample Touch Panel Control SystemsConveniently control any room, home, or facility using any of our stylish touch screen or remote control systems. With a wide selection to choose from, you're sure to find the perfect piece to meet your needs and complement your space.